Notice of Privacy

1. Responsible for the processing of your personal data

OTSUKA NUTRACEUTICAL MEXICO, S.A. DE C.V. ("OTSUKA")is responsible for collecting your personal data in accordance with the law on the matter, our address is Av. Patria 1501 int 101, Col. Jardines Universidad C.P. 45110, Zapopan, Jalisco

2. Department of personal data:

Address:

Av. Patria 1501 int 101, Col. Jardines Universidad C.P. 45110, Zapopan, Jalisco.

Email:

[email protected]

Telephone:

33-1410-9492

3. Purposes of personal data processing

By registering as a user on the website you consent The processing of personal data includes, among others, the following purposes:

Create a profile of the owner. This profile will be used so that OTSUKA can receive your data, offer you promotions, discounts or commercial benefits according to your characteristics, needs and preferences; The data will be processed for marketing, product development, advertising and commercial prospecting purposes.
To invite you to participate in our market research groups.
To make statistics on the opinion of Users regarding new services, products or promotions that are under development.
For the preparation of qualitative or quantitative statistics regarding the opinions of Users in relation to services or products received.
To comply with the contractual obligations that OTSUKA and the Registered Users established in the Terms of Use and Conditions of Service applicable to the Website when registering as a user and/or making purchases in the online store You consent.

4. Personal data we collect

For the aforementioned purposes, we can collect your personal data in different ways: when you provide it to us directly, or by obtaining it indirectly, through other sources that are permitted by Law.

We collect your personal data directly when you provide it to us yourself, by filling out a paper form, by email, through an online format, by telephone or through any other means. The data that we obtain by these means may be, among others, the following: Name, Email, password, postal code, date of birth and others that from time to time are included in the "Register" section. Opinions are also collected from Users, when Users answer the surveys published by the Website.

5. Sensitive personal, financial and patrimonial data that we collect

Currently the company DOES collect financial or patrimonial data. These data may also be collected from the owner by the payment service providers that interact with the Website.

In accordance with the provisions of article 9 of the Federal Law on Protection of Personal Data Held by Individuals, when the company collects from you such financial or patrimonial, or sensitive data, your express consent will be required for the treatment of these. data, so we will ask you, at the time, to indicate whether or not you accept the treatment, and if you accept it, provide us with this duly signed document.

6. Use of Cookies and Web Beacons by OTSUKA NUTRACEUTICAL MÉXICO, S.A. DE C.V.

Use of cookies by OTSUKA NUTRACEUTICAL MEXICO, S.A. DE C.V.

Websites and online services of OTSUKA NUTRACEUTICAL MEXICO, S.A. DE C.V.may use "cookies". Cookies allow you to shop through the cart and allow us to know which pages customers visit. They help us measure the effectiveness of advertisements and give us information about user behavior, which we use to improve our products and the online experience when you visit our website.

Cookies are used to improve the user experience. There are some Internet services that sometimes store information on your device, which contains small files called cookies. These should not be used to personally identify you, only to enhance the experience.

There are two types of cookies that can be found on this website:

Own cookies: controlled by the page being visited and that provide information on the use of the website.
Third-party cookies: These are usually third-party plug-ins to improve the experience.

You can disable these technologies. To find out how to do it, consult the technical information of the browser you are using. In the following links you will find examples of how to do it for these types of browsers:

Internet Explorer (Windows)
http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookiesFirefox

Mozilla Firefox
https://support.mozilla.org/es/kb/Deshabilitar%20cookies%20de%20terceros

Google Chrome
http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Safari (Apple)
https://www.apple.com/legal/privacy/es/cookies/

Additionally, if you do not want this information to be collected, when you enter our website it will be essential that you disable the use of each of the types of cookies.

7. Options and means to limit the use or disclosure of personal data

You can stop receiving messages by email, by contacting the personal data department, or by expressing your refusal by clicking on the link to cancel the subscription, which will be at the bottom of each email.

Internet Explorer (en Windows)
http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookiesFirefox

Mozilla Firefox
https://support.mozilla.org/es/kb/Deshabilitar%20cookies%20de%20terceros

Google Chrome
http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Safari (Apple)
https://www.apple.com/legal/privacy/es/cookies/

Additionally, if you do not want this information to be collected, when you enter our website it will be essential that you disable the use of each of the types of cookies.

8. Means to exercise the rights of access, rectification, cancellation or opposition

You have the right to access your personal data that we possess and the details of their treatment, as well as to rectify them if they are inaccurate or incomplete; cancel them when they prove to be excessive or unnecessary for the purposes that justified their obtaining or oppose their treatment for specific purposes.

The mechanisms that have been implemented for the exercise of said rights are through the presentation of the respective request to our Department of Personal Data, either personally at the same address or by sending an email to the previously indicated.

For more information, please contact the personal data department, at the telephone numbers and emails indicated above.

9. Mechanisms and procedures for the owner, where appropriate, to revoke their consent at any time

At any time during the treatment you may revoke the consent you have given for the processing of your data, for this it is necessary that you contact the data protection department where the procedure you must follow to revoke your consent will be indicated. We ask you to consider that you cannot revoke consent if you want the contractual relationship with the Controller to continue.

10. Transfers of personal data within Mexico and abroad

Your personal data may be transferred and processed inside and outside the country, to authorities and other entities. In particular, OTSUKA may transfer some or all of your data, complete or disaggregated, associated or disassociated. These transfers include those necessary for the provision of our services, since based on this information, they can improve the services they offer to Users, the promotions they carry out and the products they develop. By registering for our services and responding to surveys, you agree that OTSUKA will forward this information. Likewise, OTSUKA transfers your personal data to the online hosting service providers (web hosting) that support the infrastructure of the page and who are in charge of the treatment and processing of data and information from the Site. The information is only transferred for the purposes cited in this privacy notice.

We promise not to transfer your personal information to third parties without your consent, except for the exceptions provided for in article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, as well as to carry out this transfer in the terms established by that law. .

By registering as a user and/or making purchases in the online store, you consent to the sharing of your personal data under the terms of this privacy notice.

11. Security measures implemented

For the protection of your personal data, OTSUKA entrusts its IT infrastructure service providers to implement security measures of an administrative, physical and technical nature in order to avoid loss, misuse or alteration of your information.

When we communicate or share your information with third parties that provide us with a service, we contractually request that such third parties have the necessary security measures to protect your personal data, prohibiting the use of your personal information for purposes other than those specified. Please consider that it is possible

12. Modifications to the privacy notice

We reserve the right to make modifications or updates to this privacy notice at any time, to attend to new legislation or jurisprudence, internal policies, new requirements for the provision or offering of our services or products and market practices.

These modifications will be available to the public through the following means: (i) on our website https://www.pocarisweat.com.mx/en/privacy-policy/; (ii) or we will send them to the last email you provided us.

Date for last update [20/05/2020]

13. Right to promote the procedures for the protection of rights and verification carried out by the Institute

If you consider that your right has been violated by any conduct of our employees or our actions or responses, you presume that in the processing of your personal data there is a violation of the provisions set forth in the Federal Law on Protection of Personal Data Held by Individuals may file the corresponding complaint or denunciation with the INAI.

By registering as a user and/or making purchases in the online store, you agree to this privacy notice and give your consent for the processing of your personal data, in accordance with the specified purposes.